Shipping and Delivery

What locations do you ship to?

Our shipping services extend worldwide, allowing us to deliver your orders to virtually any destination across the globe. We take pride in offering free shipping on all orders, regardless of your location.

How long does an order take to arrive once shipped?

The transit time for your order depends on your location. Here are our estimated shipping durations:

United States1-3 Weeks
Canada, Europe2-4 Weeks
Australia, New Zealand2-4 Weeks
Other2-5 Weeks

Please note that these estimates do not include our processing time of 6-8 days.

Will I receive a tracking number for my package?

Absolutely! As soon as your order is shipped, you will receive a tracking number to monitor its progress. However, it’s essential to understand that occasional delays may occur due to circumstances beyond our control, such as postal service disruptions or customs clearance processes. We kindly request your patience and understanding in such situations.

My Tracking Says “No Information Available At The Moment”.

For certain shipping carriers, it may take 2-5 business days for the tracking information to update in their systems. This delay is normal and does not necessarily indicate an issue with your shipment.

What do I do if my order is lost in the mail?

Every order we ship is insured to prevent the loss of packages. In the unlikely event that your order is held at customs, lost in transit, or returned to us for any reason, we’ve got you covered! While we cannot control the postal service once your package leaves our warehouse, we understand the frustration of lost or delayed orders. In such cases, we will send you a new package with priority shipping and full tracking, whenever possible. Please refer to our refund and return policy for more information on when these policies might apply to shipping situations.